Supporting Effective Communication – accessible AUSLAN version

How can you, as an NDIS worker, best support effective communication?

This e-learning module demonstrates – from the perspective of NDIS participants – what effective communication looks like, and how it supports choice and control.

The module is made up of three topics that provides you with information, scenarios, tips, and practical actions that can be taken to reduce risks associated with the communication support needs of people with disability.

The module looks at:

  • What effective communication looks like and how it supports choice and control.
  • The different ways in which we communicate.
  • Times when effective communication is very important.
  • How workers can support effective communication with people with disability.

There are 3 topics in the module which takes approximately 60-90 minutes to complete. Once you start the course you can save, exit and return at any time.

A downloadable ‘Supporting Effective Communication Checklist’ and useful links are available at the end of the module. 

Once completed, you will receive a Certificate of Completion.

Before starting this module, you should complete the NDIS Quality and Safeguards Commission’s 'Worker Orientation Module – Quality, Safety and You'.

The 'Worker Orientation Module' is designed to assist all NDIS workers to better support people with disability. It explains the obligations of workers under the NDIS Code of Conduct – from the perspective of NDIS participants.

If you have not already completed it, you can access it here: Worker Orientation Module – Quality, Safety and You.